Click Virtual Office

The remote assistance solution which permits our users to solve queries or perform procedures with the support of videoconferencing. This helps to streamline contact between the public/clients and customer service/sales personnel. 

¿Why Click Virtual Office?

Click Virtual Office is not just another videoconferencing solution. It is devised to open up a channel of communication between the public and the processing systems of entities, facilitating open communication, but also streamlining internal management by integrating components and systems. 

Benefits

It is technology that lets us improve relationships with the public, designed along the following lines: 

Intuitive, easy to use and multichannel

No additional installation needed, and extremely simple, to avert the digital divide 

Integrable with the administration services

Click Virtual Office adapts to the existing procedures 

Customizable

Each organization will be able to customize the messages that are sent to the people who use the service

Privacy and security

The following are taken into account:

Traceability of actions, and recording of video calls 

General characteristics

The differentiating element of our proposal is very simple: adapt to the needs of the project, respecting its interoperability. We avoid rigid architectures and technological, contractual or learning requirements that may limit the transformation process of organizations.

Click Virtual Office provides the following “out-of-the-box” functionalities:

Videoconferencing with recording 

Appointments, appointment management and integrated agenda 

Multiconferencing

Service or topic management 

Screen sharing and document interchange 

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Jordi Carreras

HR Cloud Market Manager and KAM jordi.carreras@in2.es

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