In2Tant Video

The remote assistance solution which permits our users to solve queries or perform procedures with the support of videoconferencing. This helps to streamline contact between the public/clients and customer service/sales personnel. 

¿Why In2Tant Video?

IN2tant Video is not just another videoconferencing solution. It is devised to open up a channel of communication between the public and the processing systems of entities, facilitating open communication, but also streamlining internal management by integrating components and systems. 

Benefits

It is technology that lets us improve relationships with the public, designed along the following lines: 

Intuitive, easy to use and multichannel

No additional installation needed, and extremely simple, to avert the digital divide 

Integrable with the administration services

IN2Tant Video adapts to the existing procedures 

Customizable

 

Each organization will be able to customize the messages that are sent to the people who use the service

Privacy and security

The following are taken into account:

Traceability of actions, and recording of video calls 

General characteristics

El elemento diferenciador de nuestra propuesta es muy simple: adaptarse a las necesidades del proyecto, respetando la interoperabilidad del mismo. Evitamos las arquitecturas rígidas y exigencias tecnológicas, contractuales o de aprendizaje que puedan limitar el proceso de transformación de las organizaciones.

IN2Tant Video aporta las siguientes funcionalidades “out-of-the-box”:

Videoconferencing with recording 

Appointments, appointment management and integrated agenda 

Multiconferencing

Service or topic management 

Screen sharing and document interchange 

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Félix Villar

Public Sector Manager felix.villar@in2.es

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