Public Administration

At IN2, we believe that digital transformation in public administration implies a radical change that is not only technological, but also involves equipping people with new competencies and implementing organizational innovations that affect both processes and the very model of public service delivery.

Our objective

We help administrations to deploy processes that enable them to adopt digital skills and to implement initiatives that maximize people's flexibility and creativity. We contribute to defining an agile and flexible public service, capable of:

  • Generating new experiences for citizens and users

  • Driving data-driven decision making

  • Improving operational efficiency

  • Increasing responsiveness to changes in the environment

  • Creating sustained and sustainable competitive solutions

  • Encouraging a culture of innovation and change

Generating new experiences for citizens and users

Driving data-driven decision making

Improving operational efficiency

Increasing responsiveness to changes in the environment

Creating sustained and sustainable competitive solutions

Encouraging a culture of innovation and change

How we work?

We analyze the expectations of public employees and anticipate the needs of citizens. An increasingly digitized society demands new public services supported by disruptive and emerging technologies.

Some examples of the application of these technologies are:

Automation tools

The use of advanced automation tools, such as Artificial Intelligence, Chatbots, RPA or Decision Engines automate low value-added tasks and improve productivity and efficiency.

CASE-based management models

The application of management models based on CASES that complements the more traditional BPM's and gives us a greater degree of flexibility in complex processes and procedures, without losing traceability.

Social Networking

The integration of social networks into the process, as another communication channel, taking advantage of their immediacy and accessibility.

IN2Tant Video

The incorporation of video assistance as an element that facilitates communication with citizens. Improving accessibility and work-life balance, including that of administrative professionals.

Advanced data analysis tools

Advanced data analysis tools allow us not only to understand what has happened, but also to know what is happening, predict what will happen and even define what we want to happen.

Mobility Tools

The implementation of mobility tools to facilitate the work of certain administration professionals.

Interoperability Solutions

Interoperability solutions to facilitate communication between administrations and achieve the goal of a 360º vision of citizens.

Success stories

Take a look at some of the success stories we have had in the Public Administration sector!

Our clients

We are the necessary technological partner for the digital transformation of your organization

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Generalitat de Catalunya.  Departament de Salut
Catalan agency of water
Andorran Bank of the Social Security
Port de Barcelona
Council of Getxo
Ajuntament de Barcelona.  Institut de cultura
Prat del Llobregat Council
Ens d'Abastament d'Aigua Ter-Llobregat
Aigües de Manresa
Generalitat de Catalunya
Ajuntament de Barcelona
Tribunal Constitucional
CTTI
Banco Interamericano de Desarrollo BID

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Félix Villar

Public Sector Manager felix.villar@in2.es
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